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Except as provided for herein, in all cases of the voluntary payment of any utility bill, fee, tax, or other consideration for a service provided by the City or any of its employees, resulting in either an overpayment or underpayment of the true amount due, whether or not the result of mistake of law, mistake of fact, inadvertence or error, such payments may be adjusted or corrected only within one year (365 days) of payment. The correction, adjustment or refund of all or any portion of such payment is barred one year (365 days) following payment to the City; provided, in cases where the underbilling is the result of false or inaccurate information provided or procured by the customer or taxpayer, this limitation shall not apply. [Ord. 2929 § 1, 1993; Code 1970 § 1.17.020.]